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Samskip Service Web

With Service Web, Samskip is extending its personal service approach online. The Service Web gives customers more control of their business, saving their time, and provides direct access to all information concerning their business with Samskip. The Service Web provides a full service: enabling online bookings, track & trace and overviews of shipments and invoices.

The online services can be regarded as an extension of the existing Samskip customer service teams. The application is web based which means that customers an log on to their accounts anywhere and anytime to access the information regarding their shipments with Samskip. The Service Web is available for all customers; those with smaller volumes as well as those with larger volumes.

What can you do at the Service Web

The following functionality's can be found on the Service Web
Create & maintain bookings
Track & trace shipments
Access to Proof of Delivery
Request new rates and view current rates
View agreements
Access and download invoices

Advantages Samskip Service Web
Customer is always in control of shipments with Samskip
Access to account information anywhere, anytime
Eliminating the risk of human administration errors
Easy to work with, no time or cost investment required
Cost and time effective